Top priorities
These issues are of the greatest importance to both stakeholders and Crompton. An effective and externally visible management response to these issues is vital for long-term business success
Priority issues
These issues are of medium to high importance to stakeholders and to Crompton. An effective and externally visible management response to these issues should be a high priority
Hidden Value Creators
Although not high on the agenda of stakeholders, these issues are important to the business. Crompton should consider raising awareness with stakeholders to educate them about the relevance to the business
Hygiene Factors
These issues are of high importance to stakeholders but low impact on the business. Crompton needs to balance responding to stakeholder concerns without incurring substantial cost
Monitoring issues
These issues are less important to stakeholders with limited impact on business performance. Best practice suggests that Crompton should monitor these issues as they may become more impactful over time